Industry
AI agents for the public sector
Public services must remain reachable and accessible to everyone. ABEE keeps the informational layer available continuously, in multiple languages, alongside public officers.
Public reception desks face high, seasonal and highly repetitive demand around procedures, documents and opening hours.
Accessibility obligations and language diversity add pressure to already constrained teams.
ABEE handles the repetitive informational level so officers can focus on cases requiring analysis and discretion.
Use cases
What ABEE handles on this type of site
Citizen phone answering
Calls answered and routed to the right department with structured context.
Procedures and documents
Which form, which document, which deadline: answers from validated official sources.
Building wayfinding
Service location, floor, accessible routes and opening hours.
Appointment guidance
Directing citizens to the correct booking channel for their case.
Multilingual access
Information available in the languages spoken locally.
Benefits
What changes day to day
- — Continuous availability of informational service
- — Reduced queueing at physical desks
- — Consistent answers based on validated sources
- — Accessibility and multilingual coverage
Sovereignty and governance
Content is limited to sources approved by the administration, interactions are logged, and data processing is designed for European hosting and GDPR compliance.
Questions fréquentes
Can ABEE make administrative decisions?
No. ABEE informs and routes; decisions remain with public officers.
Where is the data hosted?
Processing is designed for European hosting with documented governance.
Voyons ce qu'ABEE peut prendre en charge chez vous.
Une démonstration de 30 minutes, appliquée à votre site, vos flux d'appels et vos procédures d'accueil.