ABEE Welcome
AI agent for visitor reception
ABEE Welcome handles the visitor journey end to end: announcement, host notification, wayfinding and information. Alongside your teams, and during the hours they are not present.
Use cases
From pre-registration to wayfinding
Visitor reception
Handled from arrival: reason for the visit and person being visited identified immediately.
Pre-registration
Invitation sent in advance, with practical information and access procedure shared before the visit.
QR code
Smooth arrival: the visitor scans, the agent recognizes the appointment and starts the procedure.
Host notification
Instant alert via Teams or email, with the visitor's name and waiting location.
Wayfinding
Floor, room, lifts, accessibility, cloakroom, cafeteria: immediate and consistent directions.
Practical information
Hours, guest wifi, parking, transport, on-site services.
Multilingual
International visitors are welcomed in their language, with no dedicated bilingual staffing.
Visitor procedure
Safety instructions, confidentiality rules, badge policy: consistently reminded.
Reception after desk hours
Service continues early morning, at lunchtime, in the evening and during holidays.
Positioning
ABEE does not necessarily replace your reception teams.
Good reception relies on availability, accurate information and the ability to handle the unexpected. The first two are largely automatable; the third stays human.
ABEE Welcome absorbs repetitive tasks, ensures service continuity outside staffed hours and makes the visitor journey more consistent.
- — Absorb repetitive front-desk tasks
- — Ensure service continuity outside opening hours
- — Augment human teams rather than replace them
- — Cover unstaffed service hours
- — Make the visitor journey consistent and traceable
Use cases
Where this agent is deployed
Reception outside staffed hours
Early mornings, lunch breaks and evenings: the visitor journey stays identical.
Visitor pre-registration
Invitation sent ahead, smoother arrival, host notified automatically.
Multilingual welcome
International visitors are greeted in their language, with no dedicated profile.
Wayfinding
Floor, room, lifts, accessible routes, catering: an immediate and consistent answer.
Couriers and contractors
Access instructions enforced and the right contact notified.
Visit traceability
Timestamped arrival history, useful for security and audits.
Use cases by industry
FAQ
Does ABEE Welcome replace reception teams?
No. ABEE Welcome absorbs repetitive tasks and covers unstaffed hours. Human presence remains in charge of relationships, high-stakes visitors and unexpected situations.
What hardware is required?
A tablet, a lobby screen or simple web access is enough depending on the configuration. Advanced physical interfaces belong to ABEE Labs.
How is the host notified?
Through a Microsoft Teams notification or email, with the visitor's name, arrival time and meeting point.
Is visitor data retained?
Only the data required for the visit is processed, with a retention period defined contractually. See the Security & GDPR page.
Can we keep human reception at peak hours?
Yes, and it is the most common setup: humans on peaks and high-stakes visits, AI agent for continuity and support.
See ABEE Welcome applied to your own lobby.
A 30-minute demo based on your visitor flows and reception procedures.