ABEE Workplace
AI agent for workplace and occupant services
ABEE Workplace answers employees and occupants: building information, services, room booking, mobility and workplace requests — in natural language, on the channels they already use.
ABEE Workplace
Online — replies in seconds
Functions
What occupants can ask for
Site information
Hours, access, floor plans, internal rules, on-site contractors, building events.
Concierge services
Available on-site services, connection with providers, request follow-up.
Meeting rooms
Availability, booking, cancellation, equipment, capacity — from Teams or mobile.
Catering
Hours, daily offer, crowding, nearby alternatives.
Mobility
Parking, bikes, EV charging, transport, shuttles.
Workplace requests
Expressed in natural language, turned into structured tickets for the right teams.
Wayfinding
Locating a service, a room, an equipment or a colleague, according to permissions.
Employee FAQ
Recurring questions get the same, up-to-date answer, around the clock.
Issue reporting
Temperature, cleanliness, lighting, broken equipment: reported in seconds.
Internal procedures
Safety, access, badges, visitors, incidents: the applicable procedure surfaces at the right moment.
Position in the stack
An interaction layer above your existing tools
Occupants rarely know which tool a request belongs to. ABEE Workplace removes that question: the request is expressed as it comes, the agent routes it.
Behind the conversation, existing systems keep their role — ticketing, CMMS, booking, directory. ABEE feeds them with qualified, structured requests.
Because it runs on ABEE Core, the same knowledge already serving reception and phone calls answers occupants too, with no duplicated configuration.
Use cases
Where this agent is deployed
Occupant questions
Hours, access, services, internal procedures: the same up-to-date answer for everyone.
Workplace requests
A natural-language request becomes a structured ticket routed to the right team.
Room booking
Availability, booking and cancellation from Teams or mobile.
Issue reporting
Temperature, cleanliness, lighting, broken equipment: reported in seconds.
Mobility and services
Parking, bikes, EV charging, shuttles, catering: contextual information.
FM steering
Recurring reasons and volumes to prioritise maintenance and service contracts.
Use cases by industry
FAQ
What is a workplace experience platform?
A workplace experience platform brings together the services offered to building occupants — information, booking, requests, concierge — in a single entry point. ABEE Workplace adds natural language understanding and automatic workflow triggering.
Does ABEE Workplace replace our CMMS?
No. It sits upstream: it captures the request as expressed and feeds existing tools with a qualified ticket.
Which channels do employees use?
Microsoft Teams, mobile, web and on-site screens. The same agent handles the request whatever the channel.
What employee data is used?
Only what is required for the request being handled, within the scope validated by IT. Access follows the principle of least privilege.
Can we start with a single use case?
Yes. A first scope covering site information and simple reporting validates adoption before opening more sensitive actions.
See ABEE Workplace applied to your own building.
A 30-minute demo based on your occupant requests and existing workplace tools.